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Feature Request FR-3243
Product Area Sample Apps and Plug-ins
Status CLOSED

5 Voters

Add a chatbot component

francisco.sierra Public · Jul 2 2023

Idea Summary
Add a chatbot component to Oracle APEX that allows developers to create conversational interfaces for their applications.

Use Case
A chatbot component would be useful for applications that need to provide natural language interaction with users, such as customer service, e-commerce, education, health, etc. For example, a chatbot component could help users find products, answer FAQs, book appointments, provide feedback, etc.

Preferred Solution (Optional)
A chatbot component could be implemented as a new type of plugin that integrates with Oracle Digital Assistant or other chatbot platforms. The plugin would allow developers to configure the chatbot settings, such as the name, avatar, language, intents, entities, etc. The plugin would also provide a visual interface for designing the chatbot dialog flow and testing the chatbot functionality. The plugin would generate a code snippet that can be embedded in any page of the application to display the chatbot widget

Greetings from Colombia.

Francisco Sierra

This is a great idea! You can already achieve this in APEX today with a slightly different approach.

Comments

Comments

  • charles.cowan OP 2 years ago

    This is already quite easy to do - there are third party plug-ins, or follow these directions:

    https://blogs.oracle.com/digitalassistant/post/tech-exchange-integrate-oda-with-oracle-apex

  • jayson hanes Admin OP 2 years ago

    Hi @francisco.sierra thanks for your Idea submission! One of the great strengths of Oracle APEX is the relatively easy ability to integrate with any 3rd party API via REST and Plug-ins.