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Feature Request FR-4414
Product Area APEX on OCI
Status CLOSED

1 Voters

APEX Version Upgrade on OCI should Autonomously detect a stuck upgrade & get help

rallen2010 Public · Apr 21 2025

Idea Summary
I just had an OCI APEX 24.1 to 24.2 Upgrade that was stuck for 2+ days before I reported it & then took another 2 days (over a holiday weekend, I admit) to complete.  As this is an automated service on an Autonomous database and is supposed to only take around 3 minutes, APEX should detect that it is stuck after some reasonable time period, say 15-30 minutes, and call for help without the customer having to report it.

Use Case
Stuck upgrades on OCI APEX Service

We reviewed this idea carefully and came to the conclusion that it does not constitute an appropriate APEX feature request.