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    • This is a self study training guide for PeopleSoft Order Management 9.2.

      This document describes the features and benefits of PeopleSoft Order Management and guides to:

      • Understand fundamental concepts of Order Management.
      • Maintain customer information.
      • Establish products and items.
      • Define transportation and freight.
      • Create communications.
      • Establish holds.
      • Establish pricing adjustments.
      • Setup Customer Price Books.
      • Create sales order entries.
      • Use advanced CSR options.
      • Create sales quotes.
      • Maintain buying agreements.
      • Create counter sales.
      • Use express order entry.
      • Define returned material authorizations.
      • Define order bills.
      • Run reports.
       

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