This is a self study training guide for PeopleSoft Order Management 9.2.

This document describes the features and benefits of PeopleSoft Order Management and guides to:

• Understand fundamental concepts of Order Management.
• Maintain customer information.
• Establish products and items.
• Define transportation and freight.
• Create communications.
• Establish holds.
• Establish pricing adjustments.
• Setup Customer Price Books.
• Create sales order entries.
• Use advanced CSR options.
• Create sales quotes.
• Maintain buying agreements.
• Create counter sales.
• Use express order entry.
• Define returned material authorizations.
• Define order bills.
• Run reports.

Release Date: 27-MAY-2015