This video presents the importance of establishing a clear program to monitor and measure the business contribution that you want to achieve by implementing Oracle Sales Cloud. It covers best practices for defining your program, including advice about defining measures, collecting data, establishing targets, and charting your progress to give you valuable information that can help you refine the solution over time. This video is part of the Oracle Sales Cloud Implementation and Management Series. (v1.1.1)
Duration: 14.5 minutes
This content is intended for the following job role(s): Implementer, Application Administrator, Project Manager, Business Analyst
Release Date: 25-SEP-2017
The Oracle Cloud CX Implementation and Management Series videos will help you prepare for an implementation of Oracle Cloud CX applications and help you effectively manage the deployment and ongoing use of the system. The videos in this series are primarily intended for Oracle Cloud CX customers involved in planning and managing the project, but will also be helpful to other members of the project team. They will also be interesting to Oracle partners who offer Oracle Cloud CX implementation services, to help them to augment and align their approach and practices with Oracle’s recommendations.
While this content is not specific to any particular release of Oracle Cloud CX applications, it will be periodically updated to incorporate your feedback.
Scroll down the page to find links to the videos in this series.
Release Date: 17-JAN-13
Release Date: 01-JUN-15
Release Date: 17-APR-15