This introduction to the Oracle Cloud CX Implementation and Management Series covers some general concepts to serve as a foundation for all the topics in the series, provides an overview of the implementation process, and will help you understand how to assess the scale of your project. (v1.2.1)
Duration: 15.5 minutes
This content is intended for the following job role(s): Implementer, Application Administrator, Business Administrator, Project Manager, Business Analyst
Release Date: 11-AUG-2017
The Oracle Cloud CX Implementation and Management Series videos will help you prepare for an implementation of Oracle Cloud CX applications and help you effectively manage the deployment and ongoing use of the system. The videos in this series are primarily intended for Oracle Cloud CX customers involved in planning and managing the project, but will also be helpful to other members of the project team. They will also be interesting to Oracle partners who offer Oracle Cloud CX implementation services, to help them to augment and align their approach and practices with Oracle’s recommendations.
While this content is not specific to any particular release of Oracle Cloud CX applications, it will be periodically updated to incorporate your feedback.
Scroll down the page to find links to the videos in this series.
Release Date: 17-APR-15